FAQS

Questions we hear a lot

Straight answers, no guarantees nobody can actually make.

SEO & LOCAL SEARCH BASICS

The questions people actually ask

What is local SEO? +

Local SEO is the practice of optimizing your online presence, your website, Google Business Profile, and citations, so your business shows up when nearby customers search for what you offer. It's different from general SEO because it focuses on geography and "near me" searches instead of ranking nationally. For home service businesses especially, showing up in that local map pack often matters more than ranking for broad, non-local keywords.

How much does local SEO cost? +

There's no single price, it depends on your market, competition, and how much needs fixing. A business in a crowded market with years of neglected technical issues typically needs more upfront work than one just getting started. What matters more than the number is starting with a real audit, so you're paying for a specific plan instead of a guess.

How long does SEO take to work? +

Most businesses start seeing real movement in rankings and calls within 60 to 90 days. SEO compounds over time, so results at month six are usually stronger than results at month two. Technical fixes can show up faster, sometimes within weeks, while competitive keyword rankings take longer to build authority around.

What's the difference between SEO and Google Ads? +

SEO earns free, organic visibility over time. Google Ads buys immediate visibility at the top of search results for as long as you keep paying. Most businesses benefit from both, Ads for immediate leads while SEO is still building, and SEO for the long-term visibility that doesn't disappear the moment you stop paying.

How do I get my business to show up on Google Maps? +

A complete, accurate Google Business Profile is the biggest factor, category, hours, service area, photos, and reviews all matter. Consistent business information across other directories also builds the trust Google looks for before ranking you higher on the map. Regularly updating your profile with new photos and responding to reviews signals to Google that your business is active and legitimate.

Do I need a website if I already have a Google Business Profile? +

Yes. A Google Business Profile gets you found, but a website is what builds trust, shows your full range of work, and gives you a place to send traffic from ads, social media, and search that Google doesn't control. It also gives you room to answer questions and showcase reviews in a way a Google listing alone can't.

How do I get my business recommended by ChatGPT or AI search? +

AI tools tend to pull from businesses with consistent, structured information across the web, your website, reviews, and directory listings all saying the same accurate things about you. There's no guaranteed shortcut, but the same fundamentals that help traditional SEO, clear content, consistent listings, and real reviews, also help AI visibility. Structured data on your website makes it easier for AI systems to correctly read and use your content in the first place.

How many Google reviews does my business need? +

There's no magic number, but more recent, detailed reviews consistently outperform a large pile of old ones. A steady trickle of new reviews matters more than a one-time push to get dozens at once. Responding to reviews, both positive and negative, also signals to potential customers and to Google that you're actively engaged with your business.

Is SEO worth it for a small home service business? +

Yes, especially for home service businesses, since most customers search "near me" before calling anyone. Being visible in that moment is often the difference between getting the job and never being considered at all. Unlike paid ads, the visibility SEO builds tends to stick around even during months you're not actively spending on marketing.

GENERAL

About working with Digital Vortech

How is Digital Vortech different from a big agency? +

You work directly with the person doing the work, not a rotating account manager. Every plan is scoped to your business specifically, not a template built for someone else.

Do you only work with businesses in Spokane? +

Spokane and the surrounding area is home base, but the work is built to serve home service businesses nationwide, remotely.

How much does it cost to work with you? +

It depends on your business and what you actually need. Every plan starts with a free audit, so you know exactly what's involved before any cost is discussed.

How long does it take to see results? +

SEO builds over months, not days. Most clients start seeing movement in rankings and calls within the first 60 to 90 days, with stronger results building from there.

SERVICES

What's actually included

What is SEO and why does it matter? +

SEO improves your website's visibility on search engines, helping the right customers find you before they find a competitor instead.

How can website design actually affect my business? +

A site that's slow, outdated, or hard to use on a phone loses customers before they ever call you. Good design keeps people on the page long enough to actually reach out.

What does AI search optimization actually mean? +

It means positioning your business so it comes up when someone asks ChatGPT, Google AI Overviews, or a voice assistant for a recommendation in your area.

Can you help with Google Ads or social media ads too? +

Yes, both are real services we offer alongside SEO, geo-targeted Google Ads and Facebook campaigns built around your actual service area.

Do you work with HouseCall Pro or similar software? +

Yes. We set up new accounts and clean up existing ones, booking, dispatch, and workflows included.

GETTING STARTED

Working together

What's included in the free visibility audit? +

A look at your Google Business Profile, website, and current listings, with a plain-language rundown of what's helping and what's costing you jobs.

What if I need something outside my plan? +

One-off tech requests happen. Just ask, and we'll scope it separately rather than trying to force it into your retainer.

How do I get started? +

Request a free audit. We'll take a look at where you stand and talk through what actually makes sense for your business from there.

Still have a question?

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